Services:
Aptech employs a full-time staff of hospitality industry professionals who can address your automation needs. Understanding that not everyone has the same skill level, we tailor our services to meet your organization’s needs.

Technical Services - Our business system specialists are experienced in all of the latest technologies, from PC to multi-user UNIX operating systems. In almost every Aptech implementation there is a need to install our software solutions on new or existing hardware. Aptech’s team of experts has broad experience with accounting practices and system integration and is available at all times to provide the necessary assistance during every business system solution installation.

Installation/User Training - Aptech Installation and Training is tailored to the skill levels of each user. To help clients learn our systems, Customer Support Specialists provide take-away instruction sheets and training materials for every session and supply clients with "easy to follow" instructions and examples of common tasks. Aptech can provide "hands-on" classroom or individual training sessions at individual properties or at regional or corporate offices to ensure your personnel understand how to best apply Aptech’s family of solutions.

Conversion - Aptech frequently provides assistance in moving and converting client data into its systems from legacy business accounting applications. Please feel free to discuss this service with your Aptech team member.

Support:
Aptech provides users with professional software support for all its licensed solutions.

From Aptech’s easily-understood operating manuals, to its telephone hotline team and expert field service representatives, Aptech gives you the support you need to implement quickly and operate smoothly.

Clients select from three support plans: Gold, Silver or Bronze. Each plan entitles the client to telephone "help-desk" assistance and other benefits, including our Aptech’s emergency 24/7/365 support option.

Aptech is there when you need us.